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Make Your CRM Work for You, Not the Other Way Around
CRM Strategy
The term "CRM" has been hijacked. CRM is more than just technology; it's about building strong relationships. Yet, when someone says "CRM", we think of software.
CRM software is a powerhouse but it should power your team, not the other way around.
We help you reevaluate your relationship-building strategy, collaborating with you and your vendors to develop a cohesive CRM technology strategy and roadmap.
We work with Salesforce, Dynamics 365, Simpleview, and more.
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CRM Data Quality & Management
Poor data quality can lead to missed opportunities, inaccurate forecasts, misleading insights, and lower customer satisfaction.
CRM data is particularly susceptible due to the high frequency of human input and intervention.
But you don't have to keep banging your head against the wall at the end of every month or quarter. We can help you and your teams ensure better consistency, completeness, recency, and accuracy for your CRM data
Build Your Team of the Future Now
Talent Upskilling and Reskilling
DMOs with skilled industry professionals who have low digital proficiency will be challenged with low morale, unmet goals, and potential talent loss.
Don't get left behind. Equip your team of the future today with coaching and training that will shift the way they think about getting things done.
Sales Technology Enablement
Unlock the potential of your sales organization by bridging the gap between technology and sales strategies.
With 70% of B2B sales processes ripe for automation, knowing where to invest is critical.
With a track record of powering up sales teams, from LVCVA to LinkedIn, our experience in building B2B products and powerful sales tech stacks end-to-end ensures your sales force shines.
Talent Development
Unlock the full potential of your team by cultivating strategic systems thinkers with a product mindset within your CRM and internal product teams.
Our coaching program arms your teams with the knowledge, strategies, and forward-thinking mindset needed to excel in their roles, ensuring they play a pivotal role in achieving your DMO's long-term success.
Power Up with a Future-Looking Technology Strategy
Technology Strategy
Knowing where you want to play and how you want to win is important. It impacts every technology decision and investment you make.
We help you create a tech strategy for your sales, service, partnership, and marketing teams that aligns with your business goals, and work collaboratively with your teams to develop a roadmap for execution.
Digital Transformation
Successful digital transformations require a people-focused, digital-first mindset and champions of change at the top.
But you already know this. And if you didn't know it before, the pandemic taught it to you quickly.
Lets keep the momentum going! Together we can transform the experience for your partners, stakeholders, visitors, and teams.
Digital Adoption
"60% of businesses lack a clear strategy to increase adoption of their digital tools." (WalkMe, 2022)
It's like having a garage full of expensive cars no one drives while everyone is riding their bikes and complaining about how long it takes to get somewhere.
We can help. It starts with your goals in mind and is delivered through a user-centric approach to increase the ROI you see from your technology investments.
Who We Are and How We Got Here
Our Story
For nearly a decade, we've been deeply rooted in the world of Destination Management Organizations (DMOs). Combined with strong product management expertise, we've learned that while technology can powerfully augment your team, internal tooling strategies are most successful when they are rooted in three key drivers of success: People, Technology, and Data.
Our passion lies in helping DMOs make informed choices and crafting strategies that ensure technology investments yield real value. We believe in the power of purpose-driven, people-first tech adoption where your team is empowered by technology, not powering your technology.
Your Mission Drives Ours
We're not here to sell you services. We believe in your mission so deeply, it drives our own. And we know the expectations of you are high, from your communities, visitors, local leaders, and yourselves.
As you embrace the evolution of the DMO industry, you need strong partners who believe in your value and want to help you see it through.
We care about what you care about.
Your challenges are our challenges.
Your mission is our mission.
Our Expertise
From Hawaii to Seattle to New York to South Africa, we have worked with DMOs the world over to deliver powerful technology that delivers for Sales, Services, Partnership, and Marketing.
Contact Us
If you're in the Bay Area...
We are located in San Francisco and would love to meet in person.
KVD Consulting, LLC
San Francisco, California 94127, United States
