Elevate 3 Key Drivers of Your Success - People, Technology, & Data

Power your DMO with seamless digital transformation, expert digital and technology enablement, and team upskilling.

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70% of B2B sales processes can be automated

But just because you can, doesn't mean you should. Knowing where to invest is critical.

Tell Me How

High-Performing and Engaged Teams are Empowered

Automate the repetitive. Augment value drivers. Optimize for productivity. Drive continuous improvement and learning.

I'm Ready

By 2025, 50% of employees will need upskilling and reskilling

Start now. Scaled rapid adoption of new technologies requires a focus on empowering employees through upskilling/reskilling.

Where Do I Start?

Better Data. Better Insights. Better Decisions.

But system validation lockdown is not the way. Don't lose sight of the goal. It's Better Decisions, not Perfect Data.

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Make Your CRM Work for You, Not the Other Way Around

CRM Strategy

CRM Data Quality & Management

The term "CRM" has been hijacked. CRM is more than just technology; it's about building strong relationships. Yet, when someone says "CRM", we think of software.

CRM software is a powerhouse but it should power your team, not the other way around.

We help you reevaluate your relationship-building strategy, collaborating with you and your v

The term "CRM" has been hijacked. CRM is more than just technology; it's about building strong relationships. Yet, when someone says "CRM", we think of software.

CRM software is a powerhouse but it should power your team, not the other way around.

We help you reevaluate your relationship-building strategy, collaborating with you and your vendors to develop a cohesive CRM technology strategy and roadmap.

We work with Salesforce, Dynamics 365, Simpleview, and more.

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CRM Data Quality & Management

Poor data quality can lead to missed opportunities, inaccurate forecasts, misleading insights, and lower customer satisfaction.

CRM data is particularly susceptible due to the high frequency of human input and intervention.

But you don't have to keep banging your head against the wall at the end of every month or quarter. We can help you an

Poor data quality can lead to missed opportunities, inaccurate forecasts, misleading insights, and lower customer satisfaction.

CRM data is particularly susceptible due to the high frequency of human input and intervention.

But you don't have to keep banging your head against the wall at the end of every month or quarter. We can help you and your teams ensure better consistency, completeness, recency, and accuracy for your CRM data

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Build Your Team of the Future Now

Talent Upskilling and Reskilling

DMOs with skilled industry professionals who have low digital proficiency will be challenged with low morale, unmet goals, and potential talent loss.

Don't get left behind. Equip your team of the future today with coaching and training that will shift the way they think about getting things done.

Sales Technology Enablement

Talent Upskilling and Reskilling

Unlock the potential of your sales organization by bridging the gap between technology and sales strategies.

With 70% of B2B sales processes ripe for automation, knowing where to invest is critical.

With a track record of powering up sales teams, from LVCVA to LinkedIn, our experience in building B2B products and powerful sales tech stacks end-to-end ensures your sales force shines.

Talent Development

Talent Upskilling and Reskilling

Talent Development

Unlock the full potential of your team by cultivating strategic systems thinkers with a product mindset within your CRM and internal product teams.

Our coaching program arms your teams with the knowledge, strategies, and forward-thinking mindset needed to excel in their roles, ensuring they play a pivotal role in achieving your DMO's long-term success.

Power Up with a Future-Looking Technology Strategy

Technology Strategy

Digital Transformation

Knowing where you want to play and how you want to win is important. It impacts every technology decision and investment you make.

We help you create a tech strategy for your sales, service, partnership, and marketing teams that aligns with your business goals, and work collaboratively with your teams to develop a roadmap for execution.

Digital Transformation

Successful digital transformations require a people-focused, digital-first mindset and champions of change at the top.

But you already know this. And if you didn't know it before, the pandemic taught it to you quickly.

Lets keep the momentum going! Together we can transform the experience for your partners, stakeholders, visitors, and teams.

Digital Adoption

Digital Transformation

Digital Adoption

"60% of businesses lack a clear strategy to increase adoption of their digital tools." (WalkMe, 2022)

It's like having a garage full of expensive cars no one drives while everyone is riding their bikes and complaining about how long it takes to get somewhere.

We can help. It starts with your goals in mind and is delivered through a user-ce

"60% of businesses lack a clear strategy to increase adoption of their digital tools." (WalkMe, 2022)

It's like having a garage full of expensive cars no one drives while everyone is riding their bikes and complaining about how long it takes to get somewhere.

We can help. It starts with your goals in mind and is delivered through a user-centric approach to increase the ROI you see from your technology investments.

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We Love to Partner with DMOs Who Aspire to Thrive Digitally

We're here to help.

"89% of heads of IT said they increasingly need to rely on advisors in order to navigate new technologies, processes, and methodologies" (CIO, 2020)

At KVD Consulting, our expertise is a culmination of years immersed in the intricacies of DMOs and CVBs. We understand DMOs, not just from the surface but from the very core of their operations.

Our perspective spans from the granularity of day-to-day workstreams and systems, where business and user needs are intricately woven, up to the strategic heights where leaders chart their course.

Our journey through this landscape has been marked by a commitment to innovation and transformation. We've navigated the complexities, crafting solutions that resonate with the unique challenges DMOs face.

Our expertise is a testament to the understanding that excellence in this space requires a deep understanding of both the intricate details and the strategic vision.

Partner with us to harness this wealth of experience, turning it into a catalyst for your DMO's success in a dynamic and ever-evolving industry.

Ready to take the next step?

Book a quick 30 minute call to chat, send us an email, or submit the inquiry form.

Contact Kirsten

About KVD Consulting

Our Mission

To be a trusted partner in the digital evolution of the world's destination stewards, supporting connection of people and places through community-minded, people-first digital strategies.

Our Experience

With a blend of deep industry knowledge and proven experience in digital product management, KVD Consulting brings a unique vantage point to guide DMOs.

Our decade of experience in the DMO/CVB/MCB space, combined with our product management and development expertise, ensures that we're not just consultants but trusted partners on your journey to success.

Our Approach

We embrace a collaborative and empathetic approach, immersing ourselves in your DMO's challenges and goals.

We work hand-in-hand, crafting personalized strategies and fostering a culture of growth, adaptability, and sustained success for your organization.

Who We Are and How We Got Here

Kirsten Van Detta with the Convention Edinburgh team

Our Story

For nearly a decade, we've been deeply rooted in the world of Destination Management Organizations (DMOs). Combined with strong product management expertise, we've learned that while technology can powerfully augment your team, internal tooling strategies are most successful when they are rooted in three key drivers of success: People, Technology, and Data.

Our passion lies in helping DMOs make informed choices and crafting strategies that ensure technology investments yield real value. We believe in the power of purpose-driven, people-first tech adoption where your team is empowered by technology, not powering your technology.

Learn More About Us

Your Mission Drives Ours

We're not here to sell you services. We believe in your mission so deeply, it drives our own. And we know the expectations of you are high, from your communities, visitors, local leaders, and yourselves.

As you embrace the evolution of the DMO industry, you need strong partners who believe in your value and want to help you see it through.

We care about what you care about.

Your challenges are our challenges.

Your mission is our mission.

Shush. You Had Me at Hello

Kirsten Van Detta with Prague Convention Bureau at ICCA

Our Expertise

From Hawaii to Seattle to New York to South Africa, we have worked with DMOs the world over to deliver powerful technology that delivers for Sales, Services, Partnership, and Marketing.

Who We've Worked With

Are We a Good Fit?

We love to work with Destination Marketing and Management Organizations who are:

Looking to upskill/reskill their talent to increase engagement and productivity

You recognize the importance of preparing your workforce for the future but your teams are overwhelmed with the speed and volume of technology changes, and want support in their learning and evolution.

Addressing resource-intensive in-house product and tool development

If you are grappling with resource-intensive in-house tool development, we provide expert guidance to ensure these efforts align with long-term objectives without draining valuable resources.

Navigating complex digital transformation challenges

You are aware of the need for digital transformation but face the daunting task of navigating complex challenges across sales, services, marketing, or membership workstreams. You are seeking solutions to adapt legacy processes and systems effectively.

Defining technology strategies for adaptability

You are in pursuit of technology strategies that enhance the adaptability of processes and products within your organization. You are looking for expert guidance to define these strategies in alignment with ever-evolving market dynamics.

Confronting persistent data quality and accuracy issues

You don't trust your data or you know it needs a once-over to ensure the insights you are inferring from your data are helping you make the best decisions. You want to evaluate your data collection, validation, cleansing, and management practices to set the right course going forward so you can leverage data effectively for better business outcomes.

Selecting and implementing the right technology solutions

You are in the midst of exploring technology enhancements or new products across sales, services, membership, marketing, or events and are looking for expert assistance in selecting and implementing the right solutions to streamline operations effectively.

Developing sustainable in-house digital product strategies

You are looking to develop in-house digital product strategies and expert guidance in crafting roadmaps that align with your vision, fostering product longevity and effectiveness.

Elevate 3 Key Drivers of Your Success - People, Technology, & Data

70% of B2B sales processes can be automated

High-Performing and Engaged Teams are Empowered

By 2025, 50% of employees will need upskilling and reskilling

Better Data. Better Insights. Better Decisions.

Make Your CRM Work for You, Not the Other Way Around

CRM Strategy

CRM Data Quality & Management

CRM Data Quality & Management

CRM Data Quality & Management

CRM Data Quality & Management

CRM Data Quality & Management

Build Your Team of the Future Now

Talent Upskilling and Reskilling

Talent Upskilling and Reskilling

Talent Upskilling and Reskilling

Sales Technology Enablement

Talent Upskilling and Reskilling

Talent Upskilling and Reskilling

Talent Development

Talent Upskilling and Reskilling

Talent Development

Power Up with a Future-Looking Technology Strategy

Technology Strategy

Digital Transformation

Digital Transformation

Digital Transformation

Digital Transformation

Digital Transformation

Digital Adoption

Digital Transformation

Digital Adoption

We Love to Partner with DMOs Who Aspire to Thrive Digitally

We're here to help.

Ready to take the next step?

About KVD Consulting

Our Mission

Our Experience

Our Approach

Who We Are and How We Got Here

Our Story

Your Mission Drives Ours

Our Expertise

Are We a Good Fit?

We love to work with Destination Marketing and Management Organizations who are:

Contact Us

If you're in the Bay Area...

KVD Consulting, LLC

Get in Touch

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